Insurance Digital Transformation

1 month in 2021

This company was struggling to unify various platforms from different business units. They had developed several products but they were all siloed and customers were not having a seamless user experience.

My Role

I leveraged their existing product systems to design an 'all-in-one' platform that combines them. I facilitated alignment and innovation workshops with the different stakeholders and worked with the CEO to define the new vision to improve the UX for customers and ultimate increase the value of the companies offerings.

My Process

  • UI Design System
  • High fidelity prototyping
  • Workshop facilitation

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